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Most of our books are currently sold through Amazon.
If you purchased a ChattyCubs book on Amazon, their Refunds & Returns Policy applies. Please visit your Amazon account to request a return or refund.
Any queries regarding delivery, damaged items, or order cancellations should be directed through Amazon’s customer support system.
If you buy a product directly from https://chattycubs.co.uk
Eligibility: You may request a return or refund within 14 days of receiving your order.
Condition: Items must be unused, in their original condition, and in the original packaging.
Process: Please email us at [email protected]
If your product arrives damaged or faulty, please contact us as soon as possible at [email protected]
We may request photos of the damage for quality checks.
In such cases, we will provide a replacement or full refund at no extra cost to you.
At this time, only physical products (such as books) are eligible for returns.
Digital products (such as downloadable or printable resources), once delivered, cannot be returned or refunded unless they are faulty or you experience a technical issue accessing them.
If you have any questions about this Refunds & Returns Policy, please contact us at:
📧 [email protected]
